Agents that work your inbox the way your best employee would
Email automation
The agent works through your inbox the way a trained colleague would. It reads each email, works out what is being asked, gathers what it needs and replies. Routine work gets done; anything unusual reaches a person.
- Answers routine questions
- Order status, opening hours, prices, availability, document requests.
- Follows up
- Chases unanswered threads and reminds people of what they promised.
- Never skips an email
- If it cannot handle an email, it flags it and sends it to the person who started the workflow.
- Works in your languages
- Reads and replies in the languages your customers and suppliers write in.
When the answer is not in the email, the agent goes and finds it
Three sources, used in whatever order the case needs. Every source used is recorded with the email it answered.
Your own data
Order systems, spreadsheets, shared drives, CRMs, price lists and past emails. Access is limited to what the workflow needs.
Your suppliers
If only a supplier can confirm stock, prices or delivery dates, the agent emails them, waits, follows up and uses their answer.
The web
Public information such as shipping rules, regulations or product specs, checked against the source before it is used.
Your own control dashboard
We do not hand over a black box. Each automation ships with a dashboard showing what the agent did with every email, and an AI assistant you can instruct in plain language to change the workflow: add a rule, change the tone, route a topic to someone else.
You stay independent of us for everyday changes. We are there for the bigger ones.
Testing and diagnostics
- Before go-liveWe run the workflow against a set of your real past emails and review every outcome with you.
- At launchThe agent starts cautiously, flagging more to people until its answers are proven.
- After launchRegular diagnostics catch changed suppliers, broken data sources and new kinds of email early.
Tell us what your inbox looks like
Create a free account to request a demo workflow, describe what you want automated and book a meeting with us. No payment details needed.